PAYING YOUR UTILITY BILL
WHAT IS PFP? FEE EXPLAINED
CREDIT OR DEBIT CARD
Residents may pay a Utility bill with a credit card or debit card through AllPaid, Inc.
Customer Service is available 24/7 at 888-604-7888. The transaction fee is currently waived (currently-this may change dependent on the budget year).
RATE FILES & NOTICES
NEW AUBURN MUNICIPAL WATER UTILITY
PSC Water-Sewer Rate File Eff 3-31-2023
W/S Utility Rate Schedule 01-01-2023
PSC Notice to Consumers 2-3-2023
PSC Water-Sewer Rate Summary
PSC Rate File Eff 01-01-2023
Water Rate File Changes Docket 4080-TW-100 03-2022
Consumer Confidence Reports
2022 CCR - Consumer Confidence Report
2021 CCR - Consumer Confidence Report
2020 Consumer Confidence Report
HOME ENERGY +
WATER-SEWER UTILITY BILLING ASSISTANCE
We’re here to help! Announcing a brand-new program for water-sewer utility billing assistance to residents in the Village of New Auburn! The federal government recently passed approval for the Home Energy Plus program in 2 separate bills. Prior, water-sewer utility bills were not eligible for low-income assistance.
You can apply by printing the Home Energy Application or apply directly online with WHEAP at https://energybenefit.wi.gov or complete an on-demand application by calling Customer Care Center at Energy Services 800-506-5596. A Home Energy Plus Brochure is available at the Village Hall or download here.