PAYING YOUR UTILITY BILL

WHAT IS PFP? FEE EXPLAINED

PFP - Public Fire Protection

CREDIT OR DEBIT CARD

Residents may pay a Utility bill with a credit card or debit card through AllPaid, Inc.
Customer Service is available 24/7 at 888-604-7888. The transaction fee is currently waived (currently-this may change dependent on the budget year).

HOME ENERGY +

WATER-SEWER UTILITY BILLING ASSISTANCE

We’re here to help! Announcing a brand-new program for water-sewer utility billing assistance to residents in the Village of New Auburn!  The federal government recently passed approval for the Home Energy Plus program in 2 separate bills. Prior, water-sewer utility bills were not eligible for low-income assistance.

You can apply by printing the Home Energy Application  or apply directly online with WHEAP at https://energybenefit.wi.gov or complete an on-demand application by calling Customer Care Center at Energy Services 800-506-5596. A Home Energy Plus Brochure is available at the Village Hall or download here.