PAYING YOUR UTILITY BILL

CREDIT OR DEBIT CARD

Residents may pay a Utility bill with a credit card or debit card through AllPaid, Inc.
Customer Service is available 24/7 at 888-604-7888. There is a transaction fee.

To find your Pay Location CodeSM number, go to AllPaid, Inc. Search Payment Destination and enter the type of bill you want to pay, the state, and then select the Village of New Auburn from the list of agencies and select payment type. Follow the instructions on the screen to find your Utility bill.

RATE FILES & NOTICES

NEW AUBURN MUNICIPAL WATER UTILITY

Water-Sewer Rate Schedule Summarized
Authorized Water Rates and Rules - Full Rate File 2020/10
Water Rate File Changes Docket 4080-TW-100 2022/03

Consumer Confidence Reports

2021 CCR (Consumer Confidence Report)
2020 Consumer Confidence Report

HOME ENERGY +

WATER-SEWER UTILITY BILLING ASSISTANCE

We’re here to help! Announcing a brand-new program for water-sewer utility billing assistance to residents in the Village of New Auburn!  The federal government recently passed approval for the Home Energy Plus program in 2 separate bills. Prior, water-sewer utility bills were not eligible for low-income assistance.

You can apply by printing the Home Energy Application  or apply directly online with WHEAP at https://energybenefit.wi.gov or complete an on-demand application by calling Customer Care Center at Energy Services 800-506-5596. A Home Energy Plus Brochure is available at the Village Hall or download here.